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ISM Products


The success of today's enterprise depends on accurate and reliable communications. Maintaining the network infrastructure is a critical business priority and a challenge for communications managers who must support rapidly changing and converging technologies while still managing to control costs.


Teltronics Intelligent Systems Management (ISM) product line is a powerful alarms management system that offers best-in-class maintenance services to enterprise customers and to service companies managing networks for others. Today ISM products monitor over 100,000 PBXs, network elements and other electronic systems critical to business in the twenty-first century.

 

Remote Agents - SEBs

The vendor-independent ISM system consists of two major components...the Remote Agent (Site Event Buffer, SEB), a device that monitors network elements, and IRISnGEN, a powerful centralized management platform for your network operations center (NOC). SEBs and IRISnGEN can work together or separately to monitor and maintain the health of vital voice and network elements.

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SEB NET-Path
One of the three remote agents offered in the ISM product line, SEB NET-PATH watches over mission critical telecommunications systems, network elements, and their environment. Whether the monitored systems are equipped with a network interface, serial interface, or alarm contacts, the SEB can monitor, report and even correct service-affecting problems, often before the end-user knows they have occurred.

 

Major features Include:

  • Communications with the NOC in-band (LAN/WAN) or dial-up (PSTN)
  • Dial-up backup to reroute fault reporting around network outages
  • Secure in-band or dial-up access to all managed elements
  • Monitoring of legacy systems via multiple serial ports
  • SNMP Proxy Agent for legacy systems…supports reporting to any NMS
  • SNMP Segment Manager…query or set any MIB objects in managed elements
  • Flexible configurations (modems, NIC, sensors, memory, serial ports)
  • Environmental monitoring with integrated temperature sensor
  • Powerful fault filter, correlation and threshold functions
  • On-site fault correction automation through industry-standard scripting engine
  • Data storage and polling (CDR, traffic, ACD, network statistics)
  • Internal UPS with comprehensive battery management

This rich feature set provides the needed tools to maintain accurate and up to the minute visibility of your voice and data network elements. Use these tools to correct faults automatically ensuring unprecedented levels of service while controlling costs by making your staff more efficient. Read the NET-PATH PDF.

 

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SEB NET-PATHm
The entry-level agent in the ISM line-up, SEB NET-PATHm shares the same software as the NET-PATH unit but limited physical capacity. For many voice and data applications this agent is all that is required. When more elements must be monitored or more physical sensors are needed, the NET-PATH agent is available. A feature by feature comparison will help you decide which agent best fits your application. Whether the monitored systems are equipped with a netwrok interface, serial interface, or alarm contacts, NET-PATHm can monitor, report and even correct service-affecting problems, often before the end-user knows that they have occurred.

 

Major features include:

  • Communications with the NOC in-band (LAN/WAN) or dial-up (PSTN)
  • Dial-up backup to reroute fault reporting around network outages
  • Secure in-band or dial-up access to all managed elements
  • Monitoring of legacy systems via multiple serial ports
  • SNMP Proxy Agent for legacy systems…supports reporting to any NMS
  • SNMP Segment Manager…query or set any MIB objects in managed elements
  • Flexible configurations (modems, NIC, sensors, memory, serial ports)
  • Environmental monitoring with integrated temperature sensor
  • Powerful fault filter, correlation and threshold functions
  • On-site fault correction automation through industry-standard scripting engine
  • Data storage and polling (CDR, traffic, ACD, network statistics)
  • Internal UPS with comprehensive battery management

 

This rich feature set provides the needed tools to maintain accurate and up to the minute visibility of your voice and data network elements. Use these tools to correct faults automatically ensuring unprecedented levels of service while controlling costs by making your staff more efficient. Read the NET-PATHm PDF.

 

Please view the side-by-side comparison chart for a comprehensive review of our monitoring agents.

 

SEB NET-PATH Plus

NET-PATH Plus offers a one-box monitoring and security solution that is fully compatible with the Teltronics Intelligent Systems Management architecture used by the largest maintainers of telecom and datacom systems. With ICSA compliant firewall technology, NET-PATH Plus customers are assured of the highest levels of stateful firewall protection.
As the convergence of voice and data technologies continues, web-based management interfaces are becoming common. This graphics-rich environment frequently requires wideband connections for efficient management. NET-PATH Plus includes a robust VPN solution for securely connecting Network Operation Center (NOC) engineers and remote workers to customer networks.

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NET-PATH Plus, like all Teltronics Remote Agents, comes with a standard v.90 modem for out-of-band alarm delivery and remote access, a key element for monitoring your out-of-band network

 

Read the NET-PATH Plus PDF