In addition to monitoring phone and data transactions, a Praetorian Voice Recorder provides you with the resources to resolve customer disputes, comply with government and industry regulations, ensure quality performance, protect against liability and minimize risk.
Instant Retrieval
Access and instantly replay recordings directly from your desktop. Email recordings with one click
Real-Time Monitoring
Listen to calls as they occur. Last Call search function goes to the beginning of a call in the progress or checks the previous call of an agent who is not on the phone
Voice and Report Archival
Unlimited storage for call recordings and critical data
Control Tower
Centralized management with robust security controls. Single-point administrative control with user-defined privileges
Digital Signature
Verify authenticity and ensure recordings are not tampered with or altered